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The Web in the Next 10 Years – Beyond SoLoMo

The Web in the Next 10 Years – Beyond SoLoMo

April 20, 2012 By Brent Chaters Leave a Comment

What follows is from the brain to the page ramble that hopefully can spark some imagination and thoughts. I’m going to go out on a limb and throw out some ideas of where I think things will go in the next 10 years, mostly because the story of SoLoMo (Social, Local and Mobile) can’t continue […]

Filed Under: Analytics, General, Search, Social Media

Social Media and SEO

March 5, 2011 By Brent Chaters Leave a Comment

Go to any search conference today and there will be at least one discussion on Social Media. It is starting to become much clearer how the two connect with announcements from booth Bing and Google that they use social signals for rankings, as well as announcements they will start to use social results much more […]

Filed Under: Facebook, Search, SEO, Social Media, Twitter Tagged With: bing, blogs, facebook, lastly, link, link building, linked, little seo, page, pages, platforms, relationships, Search, searches, SEO, social, social media, tweets, Twitter, youtube

Why SCRM is More Powerful With CRM

May 4, 2009 By Brent Chaters Leave a Comment

SCRM stands for Social Customer Relationship Management it’s the burgeoning name for how corporations plan to track and manage customer relationships through social tools (think FaceBook, Twitter and LinkedIn). I recently wrote about my own reasoning on why SCRM shouldn’t be called SCRM and that corporations can’t “manage” customers or expect to manage customers in […]

Filed Under: Marketing, Technology, Twitter, Web 2.0 Tagged With: amplifiers, company, company markets, conversation, crm database, customer, customers, dialog, individual, Marketing, masses, product, scrm, social, social amplifiers, social sites

Twitter Weekly Updates for 2009-05-03

May 3, 2009 By Brent Chaters Leave a Comment

was there ballot stuffing on time.com 100 most influential person? I would think so. link is http://bitly.com/jSyEm # Most of these sites are pretty common these days, but interesting reading anyways: 35 Non-Google SEO How to http://bitly.com/9ZTjF # I know #SES is coming up so to the SEO experts I would love to hear greatest […]

Filed Under: Twitter

It's Time to Drop the "M" in CRM

It's Time to Drop the "M" in CRM

April 30, 2009 By Brent Chaters 1 Comment

Social customer relationship management is the evolution of CRM and Todd Clayton over at chatterboxhq had an interesting article which I had to respond to on Why Social CRM Is not the Answer for Social Media it’s a great read (go on read it, I’ll still be here when you get back). OK great, so […]

Filed Under: Marketing, Technology, Twitter, Web 2.0 Tagged With: buy product, company, corporations, crm, customer, customers, junk, manage, people, product, radio, respond, think, work companies

Twitter Weekly Updates for 2009-04-26

April 26, 2009 By Brent Chaters Leave a Comment

Feels like nothing got done this weekend # way more than 84 Amazingly Useful CSS Tips & Resources | http://bitly.com/8sGDS # RT @demodadesign Twitter is dumb and it’s making me feel stupid(er). – best line ever # Is it just me or is time actually going backwards today? # @demodadesign creep on creeping on in […]

Filed Under: Twitter Tagged With: fleeting thoughts, tweets, Twitter

Twitter Weekly Updates for 2009-04-19

April 19, 2009 By Brent Chaters Leave a Comment

Knees out from running gonna only try for 4 miles tommorow # Is it One more nail in traditional prints coffin with the FLEPia # I’ve witnessed the right tweet at the right time is like a butterflies wings flapping # it’s a good day to do some yard work! # @dleroux why is it […]

Filed Under: Twitter Tagged With: fleeting thoughts, tweets, Twitter

Twitter Weekly Updates for 2009-04-12

April 12, 2009 By Brent Chaters Leave a Comment

Sick with a cold does not help traing for a ten km run. # Why can’t I get the kindle in Canada? Come on amazon!! # @dleroux exactly how I’m feeling and thinking today in reply to dleroux # Somehow I am not feeling any better drop the lady friend at the airport then watch […]

Filed Under: Twitter Tagged With: fleeting thoughts, tweets, Twitter

Twitter Weekly Updates for 2009-04-05

April 5, 2009 By Brent Chaters Leave a Comment

Is navigation more important? Or is content more importnat as the primary element on a web page? # What is the most important number? # What website could you not live with out? # @dleroux I’ll make that an article on my blog why prettiness matters in reply to dleroux # Is it bad that […]

Filed Under: Twitter Tagged With: fleeting thoughts, tweets, Twitter

About Brent Chaters

Brent Chaters Brent Chaters is the author of the O'Reilly book Mastering Search Analytics: Measuring SEO, SEM and Site Search as well as Multichannel Marketing Ecosystems: Creating Connected Customer Experiences. Brent has been working with internet based technology since 1998, he has won two TV Ontario awards. Brent has worked for large world wide corporations and small business across multiple verticals including, CPG, Automotive, Financial Services, Entertainment, Technology and Public Sector, helping lead them into the world of digital marketing.

The views expressed on this website/weblog are mine alone and do not necessarily reflect the views of my employer, Accenture

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Mastering Search Analytics: Measuring SEO, SEM and Site Search


Multichannel Marketing Ecosystems: Creating Connected Customer Experiences


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