Pride I often find limits good websites from becoming great websites. I’ve been involved in the web space now for over 10 years, and in that time I’ve come across two types of people when it comes to putting together websites, “do’ers” and “can’ts” others may classify these people as either “put up, or shut-up” what amazes me however is that I’ve often run across more people who are from the “cannot” camp than the “do it” camp.
It's Time to Drop the "M" in CRM
April 30, 2009 By 1 Comment
Social customer relationship management is the evolution of CRM and Todd Clayton over at chatterboxhq had an interesting article which I had to respond to on Why Social CRM Is not the Answer for Social Media it’s a great read (go on read it, I’ll still be here when you get back). OK great, so […]
Brent Chaters is the author of the O'Reilly book 
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