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A Cookieless World? Who Cares When You Have Bio-metrics

A Cookieless World? Who Cares When You Have Bio-metrics

September 14, 2019 By Brent Chaters Leave a Comment

Privacy and personalization have struggled to co-exist for a while now in driving consumer experience.  The paradox is driven by marketers looking to improve contextual messaging to customers, while consumers are more aware of data being captured and tracked.  The main way a lot of personalization has worked has been through cookies, small text files […]

Filed Under: Uncategorized

Data as a Currency, Rethink Your Marketing

Data as a Currency, Rethink Your Marketing

June 25, 2016 By Brent Chaters Leave a Comment

The new digital currency isn’t Bitcoin.  It’s Data.  It’s also more important than ever to really understand that data isn’t something you have a right to own, it’s something that consumers expect to get value in return for.  Every marketer who is “data driven” and focused on using data to refine their campaigns or develop […]

Filed Under: Marketing, Strategy, Technology

Is Your Marketing Team a Cost Center or Profit Center?

Is Your Marketing Team a Cost Center or Profit Center?

May 24, 2016 By Brent Chaters Leave a Comment

What value do you bring to your organization as a marketer?  If you had 2 minutes to tell the CEO what value you provided in quantifiable means could you do it?  Most marketers would struggle with this.  Ask a sales person this same question and they’ll tell you how revenue in sales they’ve driven, how […]

Filed Under: Marketing, Metrics, Strategy

How Donald Trump Mastered Digital Marketing and SEO

How Donald Trump Mastered Digital Marketing and SEO

March 25, 2016 By Brent Chaters Leave a Comment

The greatest trick the Devil ever pulled was convincing the world he didn’t exist. -Roger “Verbal” Kint aka Kevin Spacey This is an example of the downfall or the positive side of Google’s shift to real time search results. I guess it all depends on where your political views land. To me though the recent […]

Filed Under: Marketing, SEO

2016 The Year Digital Entered Adulthood

2016 The Year Digital Entered Adulthood

March 19, 2016 By Brent Chaters Leave a Comment

2016 is going to be an important year.  It’s going to be the last year that the last of the mass media channels draws more dollars than digital media.  With TV likely to be surpassed by digital next year.  It’s the last year the CTO will outspend the CMO on digital technology.  It’s the year […]

Filed Under: Marketing

When Brand Marketing Became a Bottom of Funnel Activity

When Brand Marketing Became a Bottom of Funnel Activity

March 14, 2016 By Brent Chaters Leave a Comment

For a long time, when you talked to a marketer about “Brand Marketing” it was very closely focused on top of the funnel, driving awareness.  It was fueled by mass media.  It was measured by aided and unaided brand awareness.  Marketers would measure brand association to product categories.  The focus on brand was always top […]

Filed Under: Marketing, SEO

Technology’s Place in Marketing

Technology’s Place in Marketing

March 7, 2016 By Brent Chaters Leave a Comment

In 2012 Gartner presented a prediction that by 2017 the CMO would outspend the CIO when it came to IT costs. It’s now 2016 we’re a year away from 2017 and this statement appears as if it could be true.  CMOs/Marketers are influencing more digital spending decisions than ever.  Marketing has embraced technology at a rapid pace, […]

Filed Under: Marketing, Technology

5 Things Marketing in the 50s & 60s Can Teach Digital Marketers

5 Things Marketing in the 50s & 60s Can Teach Digital Marketers

March 1, 2016 By Brent Chaters 1 Comment

Marketing has been around for a long time, as a practice it has evolved very little.  The biggest changes that drove innovation were perhaps the invention of the printing press, radio, TV and internet. Each new channel bringing new capabilities and ways in which brands and companies could connect with an audience.  The 1950s and […]

Filed Under: Marketing, Metrics, Strategy, Technology

How We Fail The Connected Customer

How We Fail The Connected Customer

February 18, 2016 By Brent Chaters Leave a Comment

Digitally savvy marketers are aware of the second and third screens, they are aware of the always on customer.  They think mobile first when targeting consumers in engagements, but what marketers are still getting wrong is the connected customer.  The biggest mistake I see marketers make that are thinking second and third screens and mobile […]

Filed Under: Marketing, Strategy, Technology

Enable Your Marketing Team To Be Data Agile

Enable Your Marketing Team To Be Data Agile

January 24, 2016 By Brent Chaters Leave a Comment

While many would have you believe we live in the age of the connected customer, the reality is that is not as true as we would like it to be.  It’s not that it’s impossible to create a connected ecosystem of data, it’s just that very few have truly done this (Google, Amazon, Facebook are […]

Filed Under: Analytics, Marketing, Strategy, Technology

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About Brent Chaters

Brent Chaters Brent Chaters is the author of the O'Reilly book Mastering Search Analytics: Measuring SEO, SEM and Site Search as well as Multichannel Marketing Ecosystems: Creating Connected Customer Experiences. Brent has been working with internet based technology since 1998, he has won two TV Ontario awards. Brent has worked for large world wide corporations and small business across multiple verticals including, CPG, Automotive, Financial Services, Entertainment, Technology and Public Sector, helping lead them into the world of digital marketing.

The views expressed on this website/weblog are mine alone and do not necessarily reflect the views of my employer, Accenture

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Mastering Search Analytics: Measuring SEO, SEM and Site Search


Multichannel Marketing Ecosystems: Creating Connected Customer Experiences


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Recent Posts

  • A Cookieless World? Who Cares When You Have Bio-metrics
  • Data as a Currency, Rethink Your Marketing
  • Is Your Marketing Team a Cost Center or Profit Center?
  • How Donald Trump Mastered Digital Marketing and SEO
  • 2016 The Year Digital Entered Adulthood

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